Services
J Taylor Consulting provides a full range of services from start to finish. Click the arrow next to each heading to learn more. Need something you don't see here? Contact us and let's discuss your special needs.
Pre-Construction and Construction Review
- Review contractor and sub-contractor proposals before hiring to approve costs and scope of work.
- Provide value engineering recommendations to deliver a product of both cost-effective and high quality construction.
- Regularly inspect construction progress with general contractor to ensure compliance with architectural specs, and hold contractors accountable for faulty, inaccurate, or insufficient work. Re-inspect as necessary.
- Create and ensure completion of punch lists for common areas and individual units as delivered.
Sales and Lending Consulting
- Meet regularly with on-site sales teams to discuss marketing opportunities, hot prospects, current escrow status, loan approvals, and closing dates.
- Work with sales and lending team to ensure that the homeowner is receiving one consistent message from the many people they will be in contact with during the home buying process.
- Manage community relations to spread positive messages and minimize any negative publicity that may arise.
- Act as the owner’s voice to the homeowners to keep them informed of sales and construction efforts.
- Provide contract and escrow document review to protect the developer’s best interests.
Building Maintenance
- Facilitate continued general maintenance of common areas and vacant units to ensure building remains in working order and aids sales efforts.
- Coordinate and hire building subcontractors and services as needed.
- Conduct regular documented inspections of common areas and vacant units to call attention to and coordinate any needed repairs or part replacements.
Personalized Homeowner Relationships
- Conduct a well organized, informative and thorough Orientation Tour with each home buyer.
- Conduct a “Welcome Home” tour, including a review of warranty procedures. This sets the proper expectations regarding the performance of items installed in the home.
- Provide a comprehensive Customer Experience Program, which includes the development of warranty manuals, maintenance manuals, and all documents and forms pertaining to move-in and occupation of the residential units (including punch lists and key receipts).
- Receive, address and track homeowner concerns, including the coordination of repairs deemed necessary in accordance with the warranty.
- Provide 24-hour on-call emergency service - homeowners reach a live person and not an automated response.
- Schedule and perform three, six, and ten month visits to ensure homeowners understand and are following proper maintenance procedures.
HOA Representation
- Maintain a positive working relationship with the building management company
- Coordinate the construction of Homeowner’s Association maintenance and technical manuals.
- Attend any Homeowner’s Association building turn-over inspections.
- Review and resolve issues pertaining to the common areas during transitional phases.
Retail Project Management
- Coordinate tenant improvements to ensure on-time openings of retail tenants.
- Conduct site visits of retail units to ensure construction is in accordance with plans of development in the retail space.
- Meet with retail tenants and tenant contractors to ensure that tenant improvements are being done properly and are progressing in a satisfactory manner.
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